Frequently Asked Questions


1. Can your systems do heating as well as cooling?

The answer is yes they can – 90% of the units we supply and install can heat your room as well as cool it and use the latest energy equipment and comes under the Government’s climate levy schemes.

2. Are the systems expensive to run?

No. Output duty is approximately 3 times the input power. In simple terms, that means that you will get 3kw of cooling or heating for 1kW of electricity.

3. How long do the systems last?

If the maintenance schedule for the system is kept up to date, we estimate that your system should last for approximately 10 to 15 years and the first 3 years are covered by the manufacturers warranty as always, the better you look after things the longer they last!

4. How long does it take to install a system?

With each split system, we usually allow two days for our engineers to fit a single system (this is subject to site survey).

5. Do the systems come with a guarantee?

At Ambient Solutions (Surrey) Ltd we offer a three year manufacturer’s guarantee on all systems that we install subject to a maintenance agreement being in place. This is a requirement of the manufacturer’s warranty conditions